Returns & Exchanges
At Matilda Education, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer 30-day returns on all unworn items. We are committed to ensuring your shopping experience is as seamless and sophisticated as our collections.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all Matilda Education tags attached, ensuring the garment is in its original, unworn condition.
Ship Your Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing